NAATI CCL Dialogue Social Services 02 – Domestic Violence Enquiry

Scenario: A woman calls the police station to ask general questions about domestic violence. The officer explains what DV includes and reassures her that she can seek help even if there’s no physical abuse yet.

Police Officer: Good morning, this is Constable Andrews.

Caller: Hi, I just had some questions about domestic violence. I’m not in immediate danger, but I’ve been feeling uneasy and I’m not sure if what I’m experiencing counts.

Police Officer: Of course, I can help you with that. You don’t have to be in immediate physical danger for it to be considered domestic violence. There are many behaviours that fall under it.

Caller: My partner hasn’t hit me, but his temper has been getting worse. He yells, throws things, and slams doors. I’m scared it could get physical one day.

Police Officer: That fear is valid. Domestic violence isn’t just about physical harm—it can be emotional, psychological, verbal, and even financial. Feeling unsafe is enough reason to reach out.

Caller: So yelling and threatening behaviour could be seen as domestic violence? He hasn’t hit me, but sometimes I feel trapped and anxious around him.

Police Officer: Yes, intimidation and controlling behaviour are both signs of abuse. If you feel scared, threatened, or manipulated, that falls within the scope of domestic violence.

Caller: He checks my phone, asks who I talk to, and gets angry if I’m out too long. I thought maybe I was overreacting, but now I’m not so sure.

Police Officer: That’s controlling behaviour, and it’s taken seriously. You have the right to feel safe and respected in your relationship, and there are support services that can help.

Caller: What if I just want to talk to someone without making a report or getting him in trouble? Is that possible?

Police Officer: Absolutely. You can contact DVConnect or similar services confidentially. They’ll listen, support you, and explain your options without forcing anything.

Caller: Thank you. I’ve been keeping this in for a while. It helps just hearing someone say it’s okay to ask for help.

Police Officer: You’re very brave for reaching out. You’re not alone, and there are people who want to help you stay safe and supported—whenever you’re ready.

Caller: I think I’ll call one of those services. I don’t know what I’ll do yet, but at least now I know where to start.

Police Officer: That sounds like a good step. Take your time, and remember—you deserve to feel safe. Call us anytime if you need anything else.

SpeakerTotal Words25–37 Word Segments15–25 Word Segments
Caller155 words52
Police Officer158 words62
Overall313 words114

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Disclaimer:
The information contained in this article is provided for general informational purposes only and does not constitute legal advice. Nothing in this publication should be relied upon as a substitute for professional legal advice tailored to your individual circumstances. BL Translations, and any person acting on its behalf, does not accept any responsibility or liability for any loss, damage, or expense incurred as a result of reliance on the information provided herein. If you require legal assistance, you should seek advice from a qualified solicitor or legal practitioner.

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