Author: Zhen Guan
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NAATI CCL Dialogue Legal 05 – School Zone Speeding

Scenario: A police officer pulls over a driver for speeding in a school zone during school hours. The driver believed it was school holidays and explained their misunderstanding. Officer: Good afternoon, sir. I pulled you over because you were going 55 in a 40 zone. This is a school zone,…
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NAATI CCL Dialogue Legal 04 – Break-in Police Report

Scenario: A woman is reporting a late-night home break-in to the police. Her partner was injured during the incident, and though nothing valuable was taken, she’s deeply shaken. Police: Hi, I noticed a home break-in report just came in five minutes ago. Woman: Yes, it happened just after midnight. I…
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NAATI CCL Dialogue Housing 01 – Adding a Second Story

Scenario: A man visits the local council office to ask whether he needs a Development Application to add a second story to his house. A council officer explains the requirements and next steps. Council Worker: Thanks for checking in. How can I help you today? Man: Hi there, I’m planning…
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NAATI CCL Dialogue Community 06 – Pet Permit Enquiry

Scenario: A young woman who recently moved into the area contacts the local council to ask whether she needs a permit to keep her two cats. The council officer informs her that no permit is required and checks that the cats are microchipped. Council Officer: Hello, how can I help…
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NAATI CCL Dialogue Community 05 – Rates Notification Options

Scenario: A senior woman who recently moved to the area to be closer to her daughter visits the local council office to ask about paying rates. The council officer explains notification options and reassures her she can update her preferences later. Senior: Hello dear, I just moved into the area…
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NAATI CCL Dialogue Community 04 – E-waste Disposal

Scenario: A woman recently arrived from overseas and is concerned about properly disposing of electronic waste. She contacts her local council to ask if they handle e-waste and whether Australia has environmentally responsible disposal methods. Council Officer: Hi there, welcome! How can I help you today? Woman: Hello, I’m hoping…
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NAATI CCL Dialogue Community 03 – Composting Inquiry

Scenario: A woman contacts her local council to inquire about creating a designated composting area for her neighbourhood. The council representative explains the available rebates and clarifies the eligibility criteria for residents. Woman: Hello, I’m calling to ask if the council can assist our community in setting up a designated…
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NAATI CCL Dialogue Community 02 – Swimming Class

Scenario: A father visits a swim school to find a suitable class for his 6-year-old son, who can swim but lacks proper technique. The school staff explains the animal-themed levels and why his son isn’t ready for the advanced squad class. Father: Thanks for taking the time to speak with…
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NAATI CCL Dialogue Community 01 – Scout Programs

Scenario: At a local scout hall, a mother speaks with the scout leader to find a suitable program for her older son. The leader explains the differences between Joey Scouts and Cub Scouts. Mother: Hi, I’m wondering if you can help me. I’m looking into scout programs for my older…
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NAATI CCL Dialogue Legal 03 – Tribunal Preparation

Scenario: A refugee applicant meets with a lawyer who stresses the importance of providing more evidence for his migration tribunal case. The lawyer requests media releases, witness statements, and detailed descriptions of the applicant’s arrest to strengthen his claim. Lawyer: Good afternoon, Mr. Ahmed. I understand you’ve been through a…
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NAATI CCL Dialogue Legal 02 – Legal Costs

Scenario: The applicant, who hasn’t received a courtbook, is informed by the registrar that the department will send it to him. The registrar also explains the potential financial consequences if the applicant loses the case, including paying legal costs and the possibility of an appeal. Registrar: Good afternoon, I just…
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NAATI CCL Dialogue Legal 01 – Direction Hearing

Scenario – A LOTE-speaking applicant attends a directions hearing at the Federal Court after their visa was refused by the Department of Home Affairs. The registrar explains the court process and confirms the applicant wishes to proceed. Registrar: Good morning. We’re here for a directions hearing regarding your judicial review…
