Timeframe
In most cases, we can finalise your passport and ID translation on the same day. However, standard processing usually takes 1–2 working days.
Purposes & Requesting Agencies
- Immigration & Visa Applications
- Department of Home Affairs
- To prove identity, nationality, or age for visa, permanent residency, or citizenship applications.
- Required when submitting overseas documents for family, partner, student, or skilled migration visas.
- Department of Home Affairs
- Passport & Travel Documents
- Australian Passport Office (DFAT)
- To verify identity or nationality when applying for an Australian passport.
- For dual citizenship recognition or travel document updates.
- Australian Passport Office (DFAT)
- Government Services & Benefits
- Centrelink / Services Australia – for proof of identity to access social security, family assistance, or Medicare services.
- Australian Taxation Office (ATO) – for tax identity verification or foreign income declarations.
- State/Territory Electoral Commissions – to verify identity for enrolment.
- Legal & Court Matters
- Family Court of Australia / Federal Circuit and Family Court – for identity verification in custody, adoption, or family law matters.
- Solicitors / Notaries – for legal contracts, estate planning, or other official processes requiring proof of identity.
- Education & Employment
- Schools, Universities, and TAFE Institutes – to verify identity for enrolment or scholarships.
- Employers – for roles requiring proof of identity, work rights, or background verification.
- Financial & Banking Purposes
- Banks, Credit Unions, and Financial Institutions – to open accounts, verify identity, or comply with anti-money laundering regulations.
- Superannuation Funds & Insurance Companies – to confirm identity or eligibility for benefits.
- Other Official Uses
- Real Estate Agencies / Rental Providers – to verify identity when leasing property.
- Medical Providers & Hospitals – for patient records where official ID is required.
Important Notes
Before applying, we recommend contacting the requesting agency for specific instructions regarding translations.
Useful Links
Ready to Order?
You can easily place an order online for a NAATI Certified Translation by following the steps below.
Hardcopy Options
Most government and commercial agencies accept electronic NAATI certified translations. However, if you require a printed original hardcopy, please request this when placing your order.
Delivery Options:
- Option 1 – Regular Post: Free of charge. Secure in most cases but not trackable.
- Option 2 – Registered Post ($12): Recommended. A tracking code will be provided once your mail is posted.
- Option 3 – Express Post ($15): For faster delivery.
Note: Hardcopy delivery fees must be paid upfront.
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