Category: NAATI CCL community
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NAATI CCL Dialogue Community 06 – Pet Permit Enquiry

Scenario: A young woman who recently moved into the area contacts the local council to ask whether she needs a permit to keep her two cats. The council officer informs her that no permit is required and checks that the cats are microchipped. Council Officer: Hello, how can I help…
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NAATI CCL Dialogue Community 05 – Rates Notification Options

Scenario: A senior woman who recently moved to the area to be closer to her daughter visits the local council office to ask about paying rates. The council officer explains notification options and reassures her she can update her preferences later. Senior: Hello dear, I just moved into the area…
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NAATI CCL Dialogue Community 04 – E-waste Disposal

Scenario: A woman recently arrived from overseas and is concerned about properly disposing of electronic waste. She contacts her local council to ask if they handle e-waste and whether Australia has environmentally responsible disposal methods. Council Officer: Hi there, welcome! How can I help you today? Woman: Hello, I’m hoping…
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NAATI CCL Dialogue Community 03 – Composting Inquiry

Scenario: A woman contacts her local council to inquire about creating a designated composting area for her neighbourhood. The council representative explains the available rebates and clarifies the eligibility criteria for residents. Woman: Hello, I’m calling to ask if the council can assist our community in setting up a designated…
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NAATI CCL Dialogue Community 02 – Swimming Class

Scenario: A father visits a swim school to find a suitable class for his 6-year-old son, who can swim but lacks proper technique. The school staff explains the animal-themed levels and why his son isn’t ready for the advanced squad class. Father: Thanks for taking the time to speak with…
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NAATI CCL Dialogue Community 01 – Scout Programs

Scenario: At a local scout hall, a mother speaks with the scout leader to find a suitable program for her older son. The leader explains the differences between Joey Scouts and Cub Scouts. Mother: Hi, I’m wondering if you can help me. I’m looking into scout programs for my older…
