Category: NAATI CCL insurance
-
NAATI CCL Dialogue Insurance 05 – Tow Truck Arrangement
Scenario: A driver calls his car insurance company after running out of fuel on a rural road. The insurer arranges for a tow truck to transport the car to the nearest service station. Insurance Rep: Hello, this is Allianz Roadside Assistance. Can you hear me? Driver: Yes. I’m stranded on…
-
NAATI CCL Dialogue Insurance 04 – WorkCover Duration
Scenario: This dialogue is a phone conversation between a workers’ compensation claim manager and a client. The manager is informing the client of the outcome of his claim and explaining the duration for which he will be compensated. Evelyn Jones (Workers’ compensation claim manager): Good afternoon, how are you today?…
-
NAATI CCL Dialogue Insurance 03 –Compensation Processing
Scenario: This dialogue is a phone conversation between a workers’ compensation claim manager and a client. The client is asking about the duration of his compensation and how much he can expect to receive. Evelyn Jones (Workers’ compensation claim manager): Hello. I am glad you call me back. How can…
-
NAATI CCL Dialogue Insurance 01 – Initial Investigation
Scenario: This dialogue is a phone conversation between a workers’ compensation claim manager and a client who was recently injured in a car accident. Evelyn Jones (Workers’ compensation claim manager): Hello, this is Evelyn Jones from Allianz Insurance. I’m calling regarding your recent car accident claim. To process your claim,…
-
NAATI CCL Dialogue Insurance 02 – Claim Approval
Scenario: This dialogue is a phone conversation between a workers’ compensation claim manager and a client. The manager is explaining the steps the client needs to take in order to receive treatment for their injury. Evelyn Jones (Workers’ compensation claim manager): Hello, this is Evelyn Jones from Allianz Insurance. I’m…
Broadlingual Translation 